Welcome to Twacha Labs. By using our services, you agree to these terms. Please read them carefully.
1. Service Description
Twacha Labs provides AI-powered skin analysis that estimates visible skin features from facial photographs. Our service analyses images to provide estimates of clarity, texture, pore appearance, oil levels, and hydration.
Important: Our service provides estimates based on visible appearance only. It is not a medical device and does not constitute medical advice, diagnosis, or treatment. For medical skin conditions, please consult a qualified dermatologist.
2. Account Registration
To use our services, you must:
- Be at least 18 years old
- Provide accurate account information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised access
3. Acceptable Use
You agree not to:
- Upload images of anyone other than yourself without their consent
- Use the service for any illegal purpose
- Attempt to reverse engineer our algorithms or systems
- Share your account with others
- Use automated tools to access the service
4. Subscription and Billing
Twacha Labs offers free and paid subscription tiers. Free accounts include limited scans. Paid subscriptions are billed monthly or annually through Stripe. You may cancel at any time — access continues until the end of your billing period.
We reserve the right to change pricing with reasonable notice. Existing subscribers will be notified before any price changes take effect.
5. Intellectual Property
All content, features, and functionality of Twacha Labs — including our algorithms, design, and branding — are owned by Twacha Labs and protected by intellectual property laws.
You retain ownership of any images you upload. By uploading images, you grant us a limited licence to process them for the purpose of providing our services. This licence terminates when you delete your account.
6. Disclaimer of Warranties
Our service is provided “as is” without warranties of any kind. We do not guarantee:
- The accuracy of skin analysis estimates
- That the service will be uninterrupted or error-free
- That suggestions will achieve specific results
Scores and metrics are estimates based on visible appearance and should not be relied upon for medical decisions.
7. Limitation of Liability
To the maximum extent permitted by law, Twacha Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service, including any decisions made based on our analysis estimates.
8. Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice of significant changes when possible.
9. Termination
We may terminate or suspend your account at our discretion if you violate these terms. You may delete your account at any time through your dashboard settings or by contacting us. Upon termination, your data will be handled in accordance with our Privacy Policy.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
For questions about these Terms of Service, contact us at founder@twachalabs.io